Tips for how to use kettle

The water turns cloudy
If you live in a hard water area this is normal and is caused by calcium and magnesium carbonates in the water and therefore regular descaling will be essential.

The water has a plastic taste
Generally this only occurs on the first use and is not a problem if the water boiled on initial use is discarded.
If the problem persists, fill the kettle to Max level and add 2 teaspoons of bicarbonate of soda. Boil and discard water.
The inside of my kettle is brown or black
In some areas where the water contains a high quantity of iron, the natural limescale deposit inside your kettle can be tainted brown or black.
My kettle switches off before it has boiled
Generally caused by scale build-up inside: read the instruction leaflet carefully to descale your kettle.
Alternatively, the kettle may have accidentally been used without water or insufficient water (an element must always be covered by water), causing the safety cut-off device to operate. Reset in the following way: wait 5 minutes for the kettle to cool and then refill with water. Push the on/off switch and after about 15 minutes the kettle will automatically reset itself and start to boil.
My kettle does not switch off
Generally caused by boiling the water with the lid open: the steam cut-off cannot work.
How do I descale my kettle?
We recommend:
1) either white vinegar:
Fill the kettle with 500ml of strong white vinegar. Leave to soak for 1 hour without boiling.
or citric acid:
Boil 500 ml of water. Add 25 g of citric acid. Leave to soak for 15 minutes.
2) then discard the mixture: Rinse the kettle with clear water five times before using.
IMPORTANT - do not use other descaling agents such as those based on either formic or sulphaminic acid.
How do I clean the plastic or metal body?
Simply clean the outside with a damp cloth (with a spot of vinegar if necessary) and descale the inside.
Never use metal abrasives, scouring powder, non-scratch cream cleanser or any other cleaning products as they may discolour the plastic
Be careful never to immerse the kettle, the cord, plug or power base in water!
How can I clean the scale filter in my Tefal kettle?
Simply rinse and brush the filter under the tap regularly to remove any loose scale and prevent the filter from becoming blocked with lime scale.
You can also soak it in lemon juice or white vinegar overnight.